Last updated: 26 September 2026
This policy explains how Core X Lanka Pvt Ltd (“Core X Lanka”, “we”, “us”) collects and uses your personal data when you visit corexlanka.com, shop with us, or contact us. We follow the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.
Who we are
Core X Lanka Pvt Ltd, 122/11, Diamond Market, Main Street, Pettah, Colombo 11, Sri Lanka. Phone and WhatsApp: 072 400 6624.
What we collect
- Your name, phone number, email and delivery address when you place an order or create an account.
- Order details such as products, quantities and payment status.
- Messages you send us through the contact form, WhatsApp or social media.
- Basic technical data such as your browser type and pages visited, collected with cookies.
How we use your data
- To process and deliver your orders.
- To reply to your questions and give quotes.
- To handle returns, refunds and warranty claims.
- To keep our website safe and working well.
- To send offers, only if you agree to receive them.
Who we share it with
We share only what is needed with courier and delivery partners, payment providers, and our website hosting provider. We do not sell your personal data.
Cookies
We use cookies to keep your cart, keep you logged in, and understand how our website is used. You can block cookies in your browser, but the cart and checkout may not work without them.
How long we keep it
We keep order records for as long as the law requires for tax and accounting. We delete other data when it is no longer needed.
Your rights
You can ask to see, correct or delete your personal data, or ask us to stop using it for marketing. Contact us on 072 400 6624 and we will reply within a reasonable time.
Security
We use secure connections (SSL) and limit access to your data to staff who need it. Payments are handled by the payment provider. We do not store card numbers.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Questions about privacy? Visit our contact page or call 072 400 6624.